How it Works

Step 1Contact Kairos Community Counselling

You’ve already taken a huge step seeking us out. We are glad to be able to join you in the next steps.

Please complete our “Get Started with Counselling” e-form and submit your interest.

Kairos has a team of counsellors available to offer high quality counselling without judgement as you seek healing and hope.

Step 2 | Intake Discussion

After receiving your e-form, Kairos’s Counselling Director will hold an intake discussion with you. We want to listen to you, understand your goals, and help you easily access the counselling and counsellor best for you.


We will present options for counsellors that may be best for your specific needs and desires—this may be related to experience in a certain type of counselling (family, individual, group, etc) or a specific therapeutic approach.

The Counselling Director will then pass your details to the specific counsellor who will arrange a convenient time for your first session.

Step 3 | First Counselling Session

The counsellor will meet with you for a 50-minute session. The counsellor will review your client detail form, the counselling agreement and data protection agreement that you will receive in advance. Towards the end of the first session you may have a sense if your counsellor is a good fit for you. If so, you are all set and you can schedule future sessions. If not, then we can look at other options that may help you feel more comfortable.

Step 4 | Ongoing Counselling Sessions

You are able to schedule all sessions directly with your chosen counsellor. Your journey will continue at your pace so you get to determine how often you need to come to therapy. A normative effective counselling process is to meet weekly or bi-weekly for a 50-minute session, either in-person or via secure video link.

Step 5 | Fees and Payments

One of our primary goals is to make counselling accessible to all. It is for this reason that, as a charity, we are offering high-quality counselling at already reduced fees. We make every effort to ensure that if finances are the barrier for counselling that we do everything in our power to minimise or eliminate that barrier.


Our fees: £30-£60 per session depending on the counsellor’s experience.


Concession applications are available. Please speak to the counsellor directly in your first session. 


Payments are to be made via bank transfer following your session.

In some rare circumstances, counsellors will accept cash payments and will provide a written receipt.

Get Started with Counselling

Get Started with Counselling

Get Started with Counselling